Privacy Policy

Last Updated: August 25, 2026

Bennett Supply Company (“Bennett Supply,” “we,” “us,” or “our”) respects the privacy of our customers, prospective customers, website visitors, vendors, and others who interact with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit bennettsupply.com, use our online customer or ordering services, communicate with us, or otherwise interact with Bennett Supply.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide to us, including:

  • Contact information, such as your name, business name, mailing or delivery address, email address, and telephone number.

  • Account information provided when registering for or maintaining an online customer account.

  • Business and transaction information, such as products purchased, orders, quotes, invoices, delivery information, and other information relating to your business relationship with Bennett Supply.

  • Payment or credit information provided when making payments, applying for credit, or administering a customer account. Certain payment information may be processed directly by financial institutions or payment service providers.

  • Communications, including information submitted through website forms or provided when communicating with us by email, telephone, or other means.

  • Other information you voluntarily provide to us.

Technical and Website Information

We may automatically collect certain technical information when you access or use our websites and online services, including Internet Protocol (IP) address, browser and device type, operating system, and other information necessary to operate, secure, and maintain our websites.

This information may be processed through server logs, security technologies, cookies, and similar technologies.

When you are logged in to our online customer account or ordering services, we may additionally collect information regarding your use of those services, including:

  • Pages viewed and features used;

  • Account and ordering activity;

  • Date, time, and duration of sessions; and

  • Other technical information relating to your use of our online services.

We use this information to provide account functionality, process transactions, troubleshoot technical issues, improve our services, and help protect customer accounts and our systems from unauthorized access or other security threats.

We do not use technical information collected from visitors to our public website for the purpose of tracking or profiling their browsing activity for advertising purposes.

2. How We Use Information

We may use personal information as necessary to operate our business and serve our customers, including to:

  • Establish and administer customer accounts;

  • Process and fulfill orders, quotes, returns, payments, and deliveries;

  • Provide customer service and respond to inquiries;

  • Communicate regarding products, services, orders, accounts, and our business relationship;

  • Evaluate and administer customer credit;

  • Operate, maintain, secure, and improve our websites and online ordering services;

  • Detect or prevent fraud, unauthorized access, security threats, and other unlawful activity;

  • Maintain appropriate business, accounting, tax, and transaction records;

  • Comply with applicable laws, regulations, legal processes, and contractual obligations; and

  • Send product information, company announcements, or other business communications where appropriate and permitted by law.

3. Cookies

Our websites and online services may use cookies that are necessary to provide website and account functionality, maintain user sessions, remember preferences, and protect our systems.

Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent portions of our websites or online ordering services from functioning properly.

Bennett Supply does not use cookies for the purpose of creating advertising profiles of visitors to our public website.

4. How We Share Information

Bennett Supply does not sell personal information.

We may share personal information with third parties when reasonably necessary to operate our business or provide products and services to our customers, including:

  • Website hosting, information technology, security, and software service providers;

  • Payment processors, banks, and financial institutions;

  • Shipping, freight, and delivery providers;

  • Manufacturers, suppliers, or other business partners when necessary to fulfill an order or customer request;

  • Professional advisers, including accountants, attorneys, auditors, and insurers; and

  • Government agencies, regulators, courts, law enforcement, or other parties when required or permitted by law.

Third-party service providers may receive personal information only as necessary to perform services for Bennett Supply or our customers.

We may also disclose information when reasonably necessary to protect the rights, property, or security of Bennett Supply, our customers, employees, or others, or in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.

5. Marketing Communications

We may use business contact information to communicate with customers and prospective customers about Bennett Supply products, services, promotions, events, or other information that may be relevant to their businesses.

Marketing emails provide a method to unsubscribe from future marketing communications.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications concerning your account, orders, deliveries, payments, or other business relationship with Bennett Supply.

6. Data Security

Bennett Supply maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no electronic transmission or information-storage system can be guaranteed to be completely secure. Customers are responsible for protecting their account credentials and should notify Bennett Supply if they believe an account or credentials have been compromised.

7. Data Retention

We retain personal information for as long as reasonably necessary to maintain our business and customer relationships, provide requested products and services, maintain appropriate business records, comply with legal, accounting, tax, and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending upon the type of information and the reason it was collected.

8. Third-Party Websites and Services

Our websites may contain links to or integrate with websites or services operated by third parties, including services used for payments or other customer transactions.

When you leave Bennett Supply’s website or interact directly with a third-party service, that provider’s privacy practices may apply. Bennett Supply is not responsible for the privacy practices, security, or content of independently operated third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

9. Children’s Privacy

Bennett Supply’s websites and services are intended for businesses and business professionals and are not directed to children.

We do not knowingly collect personal information from children under 13 through our websites. If we learn that such information has been collected, we will take reasonable steps to delete it.

10. Privacy Rights

Depending upon your state of residence and applicable law, you may have certain rights concerning your personal information, which may include the right to request:

  • Information regarding personal information we maintain about you;

  • Access to certain personal information;

  • Correction of inaccurate personal information;

  • Deletion of certain personal information; or

  • Other rights provided by applicable privacy laws.

These rights are subject to applicable legal exceptions and may not apply in all circumstances. For example, Bennett Supply may need to retain transaction, accounting, tax, credit, security, or other business records despite a deletion request.

To submit a privacy-related request, please contact us using the information provided below. We may take reasonable steps to verify your identity and authority before fulfilling a request.

Bennett Supply will respond to verified privacy requests as required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When changes are made, we will update the Last Updated date at the top of this policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

Questions regarding this Privacy Policy, Bennett Supply’s privacy practices, or requests concerning personal information may be directed to:

Bennett Supply Company
300 Business Center Drive
Cheswick, PA 15024

Phone: (800) 860-4501

You may also contact us through the Contact Us page at bennettsupply.com.